Terms and Conditions
Effective Date: 01/01/2025
These Terms and Conditions (“Terms”) govern your use of services provided by Acuity Consulting Inc. (“Acuity,” “we,” “our,” or “us”). By engaging with our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Scope of Services
Acuity provides IT consulting, system implementation, and technical support services. Specific deliverables and terms may be outlined in individual agreements or statements of work (“SOW”).
2. Client Responsibilities
To ensure effective service delivery, you agree to:
Provide accurate and complete information.
Cooperate with our team in a timely manner.
Maintain the integrity of your systems and provide appropriate access where required.
Failure to do so may delay services or result in additional charges.
3. Fees and Payment Terms
Unless otherwise agreed:
All fees are due upon receipt of invoice and payable within 15 days.
Late payments may incur a 1.5% monthly finance charge or the maximum permitted by law.
Project changes outside the original scope may be subject to additional charges.
4. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement. This includes but is not limited to business processes, system configurations, and internal communications.
5. Intellectual Property
Unless otherwise agreed in writing:
Any pre-existing materials, code, or methodologies used by Acuity remain the intellectual property of Acuity.
Any custom work specifically created for the client may be subject to licensing or usage terms as defined in the project agreement.
6. Limitation of Liability
To the fullest extent permitted by law:
Acuity is not liable for indirect, incidental, special, or consequential damages.
Total liability under any claim shall not exceed the fees paid by the client for the specific services in question.
7. Service Interruptions and Force Majeure
Acuity is not responsible for delays or failures caused by events outside our control, including natural disasters, third-party service outages, or acts of government.
8. Termination
Either party may terminate services with written notice if the other party breaches these Terms and fails to cure such breach within a reasonable period. Upon termination, you are responsible for payment of all services rendered up to the date of termination.
9. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any disputes shall be resolved in the appropriate courts located in California.
10. Changes to These Terms
We reserve the right to update these Terms periodically. The effective date of the latest version will always be noted at the top. Continued use of our services after changes indicates your acceptance of the revised Terms.